Refund Policy

At Ek Ayurveda, we value your satisfaction with our products. To ensure a smooth shopping experience, please review our refund and return policy:

1. Order Cancellation and Return Policy:

We regret to inform you that cancellation and return of orders are not possible once an order is placed. We encourage you to carefully review the product and product descriptions before making a purchase.
In case you have any questions or concerns about any other aspect of our products, please do not hesitate to contact us via email at info@ekayurveda.com .
Our customer support team is here to assist you with any inquiries you may have.

2. Exchange Policy:

We understand that sometimes issues may arise, and we’re committed to providing quality products. If you receive a product with a defect, we offer an exchange option.
•To initiate an exchange, please follow these steps:
•Within 4 days of receiving the product, record a clear video of the unboxing process, showing the defect. This video will serve as proof of the defect.
Contact us via email at info@ekayurveda.com with the video attached and a brief description of the issue.
We will review your request and guide you through the exchange process.

3. Contact Information:

For any inquiries, concerns, or exchange requests, please reach out to us via email at info@ekayurveda.com . Our dedicated support team is ready to assist you and provide the best possible solution.

At Ek Ayurveda, we are committed to delivering high-quality products and ensuring a positive shopping experience for our customers. We appreciate your understanding of our policies and look forward to serving you.